what You need?
where to buy?
Newest Slican API Infolines allow to integrate the data sent to the Slican server with data from an external database. The combination of information from those two sources allows fuller use of available data from external applications such as CRM. It automates business or administration processes, freeing your employees and accelerating customer service.
All you need is the latest generation of Slican PBXes and your database, containing information to verify your customers. To verify the caller you can use the telephone number from incoming call (CLIP). You can also ask for verification on the basis of combined PIN, personal ID number, tax number, number of damage, service or order - the choice is unlimited and depends only on the nature of the business.
It shows how you can use new generation of Slican INVENIO Infolines:
Verification of the caller:
Read more about INVENIO API Infolines (protocol description).